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First, there are some common-sense
things: If it seems too good to be
true, it most likely is. If the seller's feedback is below body temperature,
or if there are a gang of mutual withdrawals, be very cautious. If the
seller is in a foreign country and/or wants payment by a method not recommended
by eBay, don't do it.
That said, my axiom for buying anything on eBay that costs more than I
can afford to lose is: Always pay with PayPal by credit card. This offers
the most comprehensive protection for the buyer.
You must do your homework.
Talk to your child's music teacher and find out what instrument brands
and models he feels best suited to Johnny's playing ability and future
goals. Check the prices of these instruments, new and used, in as many
different sources as you can. Local music stores, catalogues, classified
ads and bulletin boards at your local college are all excellent research
tools. There are many different sites on the internet that list classified
ads, and some are specific to the instrument you're looking for.
After you have some idea of the market, search eBay listings for what
you want. I find it a good idea not to have eBay prices in my mind first,
but to have the outside base of comparison.
Reading the listing. I look at the title, the gallery
picture, the price, location and accepted payment methods. If anything
there looks shaky, back I go. I keep in mind that on eBay, another one
will be listed again soon. If all is well, I go on to the description and
the rest of the photos. If there's only one photo, especially if it's dark
or out of focus, I check to see if the seller invites me to ask for more
pix. If not, my own nature leads me to suspect something is being hidden.
That may not be true, but it's pretty easy to take good pix, even with
an inexpensive digicam.
If the description includes damage, like dents or
bent keys, I want to see a good close-up of it. What one person describes
as "minor" may
not be what I consider it to be. I also want to know the serial number
of the instrument, or at least the first digits of it. Some sellers don't
list serial numbers because unscrupulous people have been known to make
false reports of stolen goods based on the numbers, but the first several
numbers help date the instrument and should not be refused if requested
through ASQ.
Which brings us to: Ask, ask, ask. If a seller doesn't care to answer
your questions before you bid, how helpful will he be if there's a problem
afterward?
Many of the sellers whose listings I've read say
something like, "I
don't play this, so I can't tell you whether it's playable." If someone's
clearing out Grandpa's attic and finds and old flugelhorn to sell, that's
one thing. But if the seller is listing ten flugelhorns from different
makers, I expect better. It doesn't cost an arm and a leg to take an instrument
to a technician and have him evaluate it, and I expect that any seller
who lists several instruments either to have a tech on retainer or make
some other effort to demonstrate proof that the instrument is in the condition
described. If the seller says the horn has been cleaned, adjusted and play-tested,
so much the better.
If you see a brand-new instrument selling for half or less of your research
prices, beware. There are two main possibilities: That the instrument is
a shoddy, usually foreign-made, copy of what you want; or that the instrument
doesn't really exist and is listed by a scammer. I don't even open those
listings, because of the phishing that's been going on all over eBay. High-dollar
items like musical instruments are especially vulnerable to this.
Compare shipping costs among items, too. I queried one seller about his
cost because it seemed to be about twice as much as other sellers', and
he found he'd marked it oversize 2 in the calculator instead of oversize
1. He corrected his mistake, and all was well. If he hadn't, I wouldn't
have bid. Also be very clear about return policies. If the instrument is
being sold as-is, with no returns accepted, you may end up stuck with something
you can't use. If the seller accepts returns within a limited time, be
sure you adhere to it. (One seller I've noticed says he will accept returns
within three days of the date of sale. Since it would take most of a week
for his item to reach me, that's the same as a no-return policy, in my
mind.)
Bidding: Once you've found your item, bid mindfully. I decide how much
I'm willing to pay, wait as late in the auction as I can stand to (the
last five minutes is good) and then place my maximum bid, tying my hands
behind my back so I can't up my max no matter what happens. This isn't
the only bidding strategy out there, but it keeps me from getting into
a bidding frenzy and spending way more than I can afford because of an
overdose of adrenaline.
Once it gets to you: Okay, you bid, you won, you paid. In most cases you'll
need to be home when the item comes or make arrangements to pick it up
from the shipper because you'll have to sign for it unless you got a very
inexpensive deal. Look the parcel over very carefully before you open it,
preferably in front of the deliver person. If the box shows significant
damage, you want it to be noted immediately. Open it and inspect it for
obvious shipping damage. If it's been rattling around loose in a box for
a thousand miles (or even less), even an instrument in its own fitted case
can be damaged beyond repair. If all seems well,
Have it evaluated: At this point, you need some outside assistance. Within
the time-frame of the return policy you need to have an experienced person
check the instrument out thoroughly, even if it's brand new. Your child's
teacher is a good start, if he's willing, and most are. Your local music
store can help you, but if they have a backlog for their technician they
may not be able to do it in time.
Most instruments, even new from the factory, need some minor adjusting
after shipping. You shouldn't consider spending a few dollars on a tune
up a matter to take up with the seller, but if the horn is significantly
not as described, you need to contact the seller and follow all the procedures
given elsewhere on eBay.
Success: Once you've received
your purchase and made sure you got what you paid for, your child is on
his way to a lifetime of enjoying music.
FLUTES
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CLARINETS
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ALTO SAXES
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TRUMPETS
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